Career Opportunity at Kaiser Permanente
March 19, 2014
Assistant Department Administrator (Nurse Manager)
Health is our business
Make it yours. At Kaiser Permanente, we realize that it takes more than expert medical care to be one of the nation’s leading health care providers and not-for-profit health plans. It takes advanced technologies, state-of-art facilities, and the people to support them. Come impact your future, and the future of care. Join us in Portland, Oregon.
Assistant Department Administrator
In this role, you will be accountable for coordinating all back office clinical functions for a health care team in a medical office to achieve excellence in quality of care, service, access, resource utilization, employee/physician satisfaction and workplace/patient safety. You will be responsible for implementing regionally consistent practices, processes, and protocols within a clinical department to ensure a consistent care experience for our members. You will work very closely with physician partners and the department administrator in fulfilling the job accountabilities.
-A bachelor's degree in business, nursing, a health care related field, or four years of experience in a directly related field; a master's degree in health care, public or business administration, or a related field is preferred-At least five years of business management experience preferably in a health care setting
-Three years of proven people management/supervisory or RN leadership experience
-Supervisory experience in a unionized health care setting preferred
-Ambulatory health care experience preferred as well as clinical background/licensure
-The ability to communicate effectively in written and spoken English
-The ability to attend to details, prioritize, and complete multiple tasks independently in a fast-paced-environment and following agreed upon timelines
-The ability to lead and implement change management and process improvement activities preferred
-A demonstrated understanding of clinical and operational processes, staff licensure/certifications, clinical competency requirements, and scope of practice concepts
-The ability to understand and utilize data to improve performance preferred as well as the ability to performance manage, coach, and develop staff
-The ability to establish partnerships with the physician group, organized labor representative, and peers in order to create a culture of commitment to patient focused service, excellent support of physician practices, innovation, compliance, and integrity
-Excellence in customer service, service recovery, and complaint resolution skills
-The ability to work in a Labor/Management Partnership environment
For immediate consideration, please send your resume to Adriana.F.Mckinnis@kp.org and visit http://jobs.kp.org for complete qualifications and job submission details, referencing job number 228203 and 238001. Individuals who are bilingual or have multicultural or diverse patient population experience are encouraged to apply. Equal opportunity employer. Drug-free workplace.